Hiring for Attitude Performance Breakdown Chart

This chart is from Hiring for Attitude by Mark Murphy, and is fairly simple, makes a lot of sense.

(click the photo for a .PDF copy)

The general concept is this: that both Attitude and Skills determine what type of performer any given person will be. Obviously one wants High Performers - those who have great skills and a great attitude. The below notes are mine, and have nothing to do with the book.

• Talented Terrors have a great skill-set, but a poor attitude. One wants to avoid these people because, although they can do the work, they will be problematic. People will avoid working with them, thus decreasing productivity.
• Bless Their Hearts are the opposites of Talented Terrors: They are great to work with, but have little or no actual skills. They are quite useless but, bless their hearts for trying. Having these people around will eventually cause morale issues because why is that person getting paid to do nothing or to do a job he obviously can't handle?
• Low Performers are the worst of all types. They have a poor attitude and a poor skill-set. These will kill morale and productivity.
• Good Performers fall somewhere in between poor and great on both attitude and skills. This represents most of the individuals one will work with. Attitude and skills can vary, but for the most part this person is stable and does well.
• High Performers, the holy grail! Great attitude, great skills, these individuals are probably working in "The Zone" - they love what they do, and they do it with an artful skill. They boost morale wherever they go and are great producers.